These Terms of Service are a legal agreement between you and LessonSync and govern your access to lessonsync.app and the LessonSync software, websites, and related services. By creating an account, accepting an invitation, submitting a Group Sign-Up request, or otherwise using the service, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service.

LessonSync is software for managing teaching businesses, including students, lessons, groups, schedules, packages, payment records, communications, and related operations. The instructor or organization that uses LessonSync to provide teaching or coaching services is the “Instructor.” A person whose information is managed by an Instructor, and an adult or guardian using the student portal, is a “Portal User.”

You must be at least 18 years old to create or control an Instructor or organization account. If you use LessonSync for an organization, you represent that you have authority to accept these terms for that organization.

A student portal account may be managed only by an adult student age 18 or older or by a minor student’s parent or legal guardian. Children under 13 may not create an account, operate a portal, or submit information through Group Sign-Up themselves. A parent, legal guardian, or other legally authorized adult must act for them.

You must provide accurate information, maintain the security of your login credentials, and promptly notify support@lessonsync.app if you suspect unauthorized access. You are responsible for activity performed through your account unless it results from LessonSync’s breach of these terms.

An organization or team owner controls its workspace, plan, members, and shared workspace data. Team members must use their own credentials and may access data only as authorized by the owner. You may not share credentials to bypass plan or seat limits.

Instructors decide what student, family, scheduling, billing, note, message, waiver, and portal data to place in LessonSync. Instructors are responsible for the accuracy and lawfulness of that information and for providing any notices and obtaining any permissions required from students, parents, guardians, staff, or other individuals.

If an Instructor stores information about a minor, invites a guardian to a portal, sends a message, or enables Group Sign-Up, the Instructor represents that it has a lawful reason and appropriate authority to do so. Instructors must not direct a child under 13 to submit personal information or independently use a portal.

Instructors are responsible for their teaching services, professional qualifications, safety practices, taxes, records, cancellation rules, refunds to students, and compliance with laws that apply to their business. LessonSync does not supervise or endorse any Instructor.

You retain ownership of information, text, files, settings, and other content you submit to LessonSync (“Customer Content”). You grant LessonSync a non-exclusive, worldwide license to host, copy, transmit, display, modify, and otherwise process Customer Content only as needed to provide, secure, maintain, support, and improve the service; comply with law; and follow your instructions and product settings.

You represent that you have the rights and permissions needed for Customer Content and that our authorized processing of it will not violate law or another person’s rights. LessonSync does not acquire ownership of Customer Content through these terms.

If you voluntarily provide product feedback, you allow LessonSync to use it without restriction or compensation, provided we do not publicly identify you without permission.

LessonSync and its licensors own the service, software, design, branding, documentation, and related intellectual property, excluding Customer Content. Subject to these terms and your plan limits, LessonSync grants you a limited, non-exclusive, non-transferable, revocable right to use the service for your own teaching-business operations.

You may not copy, resell, sublicense, reverse engineer, scrape, or use the service to build or train a competing product, except where applicable law does not permit that restriction. No rights are granted except those expressly stated in these terms.

LessonSync provides administrative tools but is not a party to the teaching, coaching, enrollment, or other service relationship between an Instructor and a student or family. Group Sign-Up is a request tool; a submission does not guarantee enrollment or collect payment.

Any participation policy, waiver, release, consent, or other terms shown through LessonSync are supplied by the Instructor. The Instructor is responsible for their content, suitability, and legal enforceability. LessonSync records the information submitted but does not provide legal advice or guarantee that an electronic acceptance is valid for a particular activity or jurisdiction.

LessonSync offers a free plan and paid subscription plans, currently Pro, Team, and optional AI Assistant access, on monthly or annual billing cycles. Current prices, features, and limits are shown before purchase and on the pricing page.

Paid subscriptions are billed in advance and automatically renew at the end of each selected monthly or annual billing period at the then-current price until canceled. Before purchasing, you will be shown the price, billing frequency, and renewal terms. By subscribing, you authorize LessonSync and Stripe to charge your payment method at purchase and on each renewal.

Upgrades and add-ons take effect immediately. Changes to which team members have AI Assistant also take effect immediately, with the related prorated charge or account credit. Downgrades, annual-to-monthly changes, and cancellations take effect on the next renewal date. Monthly-to-annual changes may take effect immediately as shown before confirmation.

Stripe processes billing and card information. LessonSync does not store full card numbers on its servers. You can view your plan, update your payment method, and cancel from Subscription & Billing settings. If a payment fails, we may retry the charge, suspend paid features, or move the account to the free plan. You remain responsible for valid unpaid charges.

We may change prices or plan limits. For a change affecting an active paid subscription, we will provide reasonable advance notice before it applies to a later renewal, and you may cancel before that renewal.

You may cancel a paid subscription from Subscription & Billing settings or by contacting support if you cannot access your account. Cancellation stops future renewals and normally preserves paid access through the end of the current billing period.

Except where required by law or stated in the Refund and Cancellation Policy, subscription charges are non-refundable and we do not provide prorated refunds or credits for unused time. The Refund and Cancellation Policy is incorporated into these terms.

Separately from LessonSync subscription billing, Instructors may track student balances and display their own payment links, such as Venmo, Zelle, bank transfer, or their own Stripe link. LessonSync does not process, hold, or transfer those funds and is not a marketplace or party to those transactions.

Instructors are responsible for payment instructions, refunds, disputes, taxes, accounting, fraud prevention, and legal compliance relating to payments from their students. Students and families should direct payment questions to their Instructor.

LessonSync may provide AI-assisted drafts, recaps, summaries, reports, templates, and import previews. When an Instructor requests an AI feature, the request and relevant workspace context are sent to the configured AI model provider as described in the Privacy Policy.

AI output may be incomplete, inaccurate, biased, or inappropriate. It is an editable draft, not professional advice or a statement of fact. You are responsible for reviewing and correcting output before saving, sending, importing, or relying on it.

You must have authority to submit information to an AI feature. You may not use AI output to make medical, legal, safety-critical, eligibility, disciplinary, or other high-stakes decisions about a student. Do not submit information that is unnecessary for the requested result.

You may not use LessonSync to violate law or another person’s rights; send spam or deceptive messages; distribute malware; harass, exploit, or endanger anyone; impersonate another person; probe or bypass security; gain unauthorized access; disrupt the service; or impose an unreasonable load on our systems.

Paid-plan email is subject to the Fair Use Policy. You may use email tools only for contacts you are authorized to reach in connection with legitimate teaching-business operations.

We may investigate suspected misuse and may remove content, limit functionality, or suspend access when reasonably necessary to protect users, service providers, deliverability, or the service; comply with law; or enforce these terms.

LessonSync relies on and may link to third-party services, including hosting, authentication, billing, email, monitoring, payment-link, and AI providers. Their services may be governed by their own terms and privacy policies. LessonSync is not responsible for a third-party service or for an Instructor’s choice to enable or link to one, except to the extent applicable law provides otherwise.

We work to keep LessonSync secure and reliable, but no online service is uninterrupted, error-free, or completely secure. Maintenance, third-party outages, internet conditions, or events beyond our reasonable control may affect availability.

We may add, modify, or discontinue features, integrations, plans, or limits. If a material change significantly reduces a paid service you have already purchased, we will provide reasonable notice when practicable.

You may stop using LessonSync at any time and may cancel or delete your account through the available settings. Workspace owners should export information they need before deletion. Account deletion is subject to the Privacy Policy, legal retention obligations, backup lifecycles, and retention by independent service providers.

We may suspend or terminate access if you materially violate these terms, create a security or legal risk, fail to pay valid charges, or use the service in a way that could harm others. When reasonable, we will provide notice and an opportunity to correct the issue. We may act immediately for fraud, security threats, unlawful activity, or urgent harm.

After termination, your right to use the service ends. Provisions concerning Customer Content processing, ownership, payment obligations, disclaimers, liability, and other terms that by their nature should survive will remain in effect.

To the fullest extent permitted by law, LessonSync is provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted or error-free.

LessonSync does not warrant the accuracy of Customer Content, AI output, Instructor records, payment records, waiver language, or information supplied by an Instructor, student, guardian, or third party. These disclaimers do not limit rights or warranties that applicable law does not allow to be waived.

To the fullest extent permitted by law, LessonSync and its operators, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, or data, arising from or related to the service, even if advised that such damages are possible.

To the fullest extent permitted by law, LessonSync’s total liability for all claims arising from or related to the service will not exceed the amount you paid LessonSync during the twelve months before the event giving rise to the claim, or $100 if you used only a free plan. These limits do not apply to liability that applicable law does not allow to be limited.

To the extent permitted by law, an Instructor or organization agrees to defend and indemnify LessonSync against a third-party claim, damage, or reasonable expense arising from its Customer Content, teaching services, unlawful use of the service, or material breach of these terms. This obligation does not apply to the extent a claim results from LessonSync’s own breach, negligence, or willful misconduct.

We may update these terms as the service or law changes. For material changes, we will provide reasonable notice by email, in-product message, or another appropriate method before the changes take effect. Continued use after the effective date means you accept the updated terms; if you do not agree, you must stop using the service.

If any provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them as part of a merger, reorganization, financing, or sale of the service, subject to applicable law. These terms, the Privacy Policy, the Refund and Cancellation Policy, and the Fair Use Policy are the entire agreement about the service unless a separate written agreement applies.

Questions or notices about these terms may be sent to support@lessonsync.app.